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FRESNO COUNTY - CalWIN Success Story
CalWIN is exceptional because it follows the person rather than the case. I recently restored a Food Stamps case having received the QR 7 late because Mrs. was in the hospital. Mr. had returned to the home in the data month. However when I went to add him to the home, CalWIN refused to allow benefits for him because he was receiving benefits on another case.
When I investigated, I discovered that he had opened his own case out of the home and it had been discontinued, but not until the end of the following month. CalWIN saved the worker (me) an error and the client an over issuance.
Some of these types of errors could have slipped past under our old system. I am a real fan of CalWIN.