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Kudos by Participants in San Luis Obispo County
The following workers issue benefits via the CalWIN system. They received
written recognition from the public for their kindness while issuing accurate
benefits quickly via CalWIN. CalWIN knows regulations and budgeting thus
helping the workers to issue timely according to state mandated timeframes.
Julissa Dyer
Employment Resource Specialist III
Higuera office
“Service was prompt, courteous and kind, not only to me as I applied for
Medi-cal to supplement MEDICARE, but in the attitude toward others being
helped. I have worked as a public health nurse and appreciate the patient
kindness needed.”
Karen Swanson
Employment Resource Specialist III
Morro Bay DSS office
Kerri Cuellar
Employment Resource Specialist IV
Morro Bay DSS office
Marlene Jacobsen
Administrative Assistant III
Morro Bay DSS office
“It has been excellent and outstanding. This is the first time I have used this
service and I am very grateful. They have all been kind, helpful, and
considerate. I have been through a lot and I am very grateful to the entire
office. God Bless this office! Thank You!”
Sylvia Canales
Employment Resource Specialist III
Nipomo DSS office
“Sylvia is the BEST case worker. I don’t know what I would do without her. She
has been so helpful. She goes above and beyond the call of duty. Thank you for
hiring her. Please don’t ever transfer her out of this office.”
Julie Foxford
Employment Resource Specialist III
DSS Higuera participant services.
“Thank you Ms. Julie for your professional and personal kindness you extended
my family. It had been very difficult for our family since the tragic car
accident that took the life of my granddaughter but dealing with you made it so
much easier. Thank you and your department for the extra time that you spent
listening to our grief. We know that part of your attention is not a
requirement of your position…”
Valerie Merrill
Employment Resource Specialist III
DSS Arroyo Grande participant services
“Ms. Merrill and all your staff are very kind and very helpful. Our county is
so blessed to have all the services you have to offer. So I want to thank you
for everything. I would not be able to survive without you.”
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