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Kudos by Participants in San Luis Obispo County

The following workers issue benefits via the CalWIN system. They received written recognition from the public for their kindness while issuing accurate benefits quickly via CalWIN. CalWIN knows regulations and budgeting thus helping the workers to issue timely according to state mandated timeframes.

Julissa Dyer
Employment Resource Specialist III
Higuera office
“Service was prompt, courteous and kind, not only to me as I applied for Medi-cal to supplement MEDICARE, but in the attitude toward others being helped. I have worked as a public health nurse and appreciate the patient kindness needed.”

Karen Swanson
Employment Resource Specialist III
Morro Bay DSS office

Kerri Cuellar
Employment Resource Specialist IV
Morro Bay DSS office

Marlene Jacobsen
Administrative Assistant III
Morro Bay DSS office
“It has been excellent and outstanding. This is the first time I have used this service and I am very grateful. They have all been kind, helpful, and considerate. I have been through a lot and I am very grateful to the entire office. God Bless this office! Thank You!”

Sylvia Canales
Employment Resource Specialist III
Nipomo DSS office
“Sylvia is the BEST case worker. I don’t know what I would do without her. She has been so helpful. She goes above and beyond the call of duty. Thank you for hiring her. Please don’t ever transfer her out of this office.”

Julie Foxford
Employment Resource Specialist III
DSS Higuera participant services.
“Thank you Ms. Julie for your professional and personal kindness you extended my family. It had been very difficult for our family since the tragic car accident that took the life of my granddaughter but dealing with you made it so much easier. Thank you and your department for the extra time that you spent listening to our grief. We know that part of your attention is not a requirement of your position…”

Valerie Merrill
Employment Resource Specialist III
DSS Arroyo Grande participant services
“Ms. Merrill and all your staff are very kind and very helpful. Our county is so blessed to have all the services you have to offer. So I want to thank you for everything. I would not be able to survive without you.”